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Pew Research Center pretests all of its questionnaires, typically on the evening before a survey is scheduled to begin. The staff then meet the following day to discuss the pretest and make any changes to the questionnaire before the survey goes into the field. Information from pretesting is invaluable when making final decisions about the survey questionnaire.
How to Get It: Begin with sites like UserTesting.com, YouEye.com and Userlytics.com. Register with multiple companies for opportunities to test as many websites as possible. Once you're in the system, you'll be emailed when testers are needed, and if you're one of the first to respond, expect to spend 15 to 20 minutes completing the test. Many sites require a microphone and/or webcam, which are built into most laptops—but if you need to buy one, they aren't expensive. The tester sites typically pay within a week or two via PayPal.
“I love working for TTEC@home, I’m a single parent who moved to a new state where I had no family or friends. I started a job where I felt like I was working just to pay daycare for my four-year-old son. My son hated the daycare and I never had time to spend with him. I was referred to TTEC and I'm in love with it. Now, I put my son on the bus and log in for work. By the time I get off work, my son is almost home. It’s wonderful!”
For example, while many packages provide the ability to preview what a survey looks like on a desktop or a mobile device, Qualtrics does simultaneous and synchronized previews of both, side by side. And there was simply nothing in any other package that could compare to the power of its "Survey Flow" capability for tracking what can be a twisted path through complex surveys. Qualtrics also has an excellent reporting feature, including a number of advanced statistical analysis and semantic analysis of textual responses as well as robust report formatting.
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Online surveys are great—they let you get people's opinions, wherever they are, and whenever they're free to fill out your survey. But some surveys are best filled out offline—from door-to-door surveys where you may not have consistent internet coverage, to in-house QA assements inside factories and other areas with limited connectivity—and QuickTapSurvey is a great option to build offline surveys that are perhaps even better than online ones.
Companies are certainly catching onto the trend, and most have the flexibility to work from home, if not at all the time, at least when needed. It’s changing the way we work, especially in the tech sphere. And while it may not be for everybody, employers may find they can save money and increase productivity for some workers. And for some employees, work-from-home benefits may be the difference between an enjoyable and stressful work life.
It’s a common answer when you ask people why they like to work from home. Most will respond that their flexible work environment relieves the amount of stress in their lives and gives them a healthier work-life balance. Today, our offices are constantly on, it isn't the same as it was decades ago, when you left the office and work actually ended. Today, most of us can work at any hour wherever we are located, so it makes sense that the line is starting to blur between work and life. But it stands to reason that working from home can help redefine—or at the very least, rebalance—that line.
This is another area where large, often tech-focused, companies are consistently looking to hire remote workers. Like with customer service agents, tech support specialists are focused on answering customer questions and solving their problems. However, tech support is more specialized, so it does require a little knowledge about working with the product.
Enter info about your company and industry, then Client Heartbeat will give you a pre-made survey with common questions to see what people think about your company—or, you can customize the questions as you'd like. Then, add your customers' emails, and Client Heartbeat will send the survey automatically. You'll then see which customers you're at risk of loosing, your biggest fans, and what you need to improve. It's a quick way of getting actionable feedback in a survey.
Polls and surveys are pretty similar—after all, a poll is just a simple survey with one question. That often makes poll apps far simpler to build and answer, since they're focused on just one question. PopSurvey takes that same poll-style approach, and adds it to a normal survey that can have as many questions as you need—but your survey itself will look as simple as a poll, with only one question shown at a time.
Focus groups are very different from pilot tests because people discuss the survey topic or respond to specific questions in a group setting, often face to face (though online focus groups are sometimes used). When conducting focus groups, the surveyor typically gathers a group of people and asks them questions, both as a group and individually. Focus group moderators may ask specific survey questions, but often focus group questions are less specific and allow participants to provide longer answers and discuss a topic with others. Focus groups can be particularly helpful in gathering information before developing a survey questionnaire to see what topics are salient to members of the population, how people understand a topic area and how people interpret questions (in particular, how framing a topic or question in different ways might affect responses). For these types of focus groups, the moderator typically asks broad questions to help elicit unedited reactions from the group members, and then may ask more specific follow-up questions.
When you're planning an event and need people to RSVP, you might first think of using a more flexible form builder to make a signup form. SurveyMethods, though, thinks a survey is the perfect thing for the job. With its "Event Registration" surveys, you can schedule an event, get information from your contacts about their thoughts on the event (what food they'd like, location suggestions, and more), then close the survey with a calendar invite and email confirmation to make sure everyone remembers to come and you know who's coming.
There have been some reports of technical glitches on the site preventing users from receiving their earnings, but customers services are contactable and said to clear up most issues for workers. Valued Opinions has a unique “badge” program, allowing its most active members to work up five levels of achievement from bronze through silver, gold and platinum to the top tier of diamond, by carrying out extra mini tasks.
Another experiment embedded in a December 2008 Pew Research poll also resulted in a contrast effect. When people were asked “All in all, are you satisfied or dissatisfied with the way things are going in this country today?” immediately after having been asked “Do you approve or disapprove of the way George W. Bush is handling his job as president?”; 88% said they were dissatisfied, compared with only 78% without the context of the prior question. Responses to presidential approval remained relatively unchanged whether national satisfaction was asked before or after it. A similar finding occurred in December 2004 when both satisfaction and presidential approval were much higher (57% were dissatisfied when Bush approval was asked first vs. 51% when general satisfaction was asked first).
Mainly conducting polls for governments, public bodies and the business world, Opinion Outpost is a popular survey site as unlike some sites, which require you to accrue a significant amount before you can claim your money, it has one of the lowest payout thresholds. You only need to fill out five surveys, earning a couple of dollars, before being able to claim pay, so you can redeem your money more quickly.
It is also important to ask only one question at a time. Questions that ask respondents to evaluate more than one concept (known as double-barreled questions) – such as “How much confidence do you have in President Obama to handle domestic and foreign policy?” – are difficult for respondents to answer and often lead to responses that are difficult to interpret. In this example, it would be more effective to ask two separate questions, one about domestic policy and another about foreign policy.
There are several steps involved in developing a survey questionnaire. The first is identifying what topics will be covered in the survey. For Pew Research Center surveys, this involves thinking about what is happening in our nation and the world and what will be relevant to the public, policymakers and the media. We also track opinion on a variety of issues over time so we often ensure that we update these trends on a regular basis so we can understand whether people’s opinions are changing.