To a survey taker, a survey may seem like a simple progression of questions. However, while some surveys can be as short as a single question, others can be complex webs of blocks of questions and conditions that sometimes include actual scripting. And even if they don't go quite that far, many surveys call for navigation rules and other choices that can providenot only a better experience for respondents, but also for more precise data collection, which can be critical when that data later transitions to business analysis tools.
Here are some great ways to automatically send out your survey, thank and follow up with respondents, analyze your data, and make your survey fit into your workflow. You may be able to do some of these things with your app itself. For everything else, use Zapier, an automation tool that works with hundreds of apps, including many of the survey tools in this roundup.
Companies often use online surveys to gain a deeper understanding of their customers’ tastes and opinions. Like traditional surveys, online surveys can be used in two basic ways: To provide more data on customers, including everything from basic demographic information (age, education level and so on) to social data (causes, clubs or activities the customer supports) To create a survey about a specific product, service or brand in order to find out how consumers are reacting to it. In contrast to traditional surveys, online surveys offer companies a way to sample a broader audience at a lower cost.
To avoid any confusion, I want to make it clear first that virtual assistant work is not always non-phone, but it can be. Virtual assistants tend to do a little bit of everything, just depending on their skills/expertise. So if you are good at various non-phone tasks (social media marketing/moderation, writing, graphic design, research etc.), then you may be able to do work for some of the companies below putting those non-phone skills to work.
While surveys vary widely in how they are conducted and used, there are a number of components that are common across nearly all surveys. Many of these common features have been studied in extensive detail by survey methodologists, psychologists, statisticians, and many other fields of research. The general process of survey research is outlined in the figure below.