In general, questions that use simple and concrete language are more easily understood by respondents. It is especially important to consider the education level of the survey population when thinking about how easy it will be for respondents to interpret and answer a question. Double negatives (e.g., do you favor or oppose not allowing gays and lesbians to legally marry) or unfamiliar abbreviations or jargon (e.g., ANWR instead of Arctic National Wildlife Refuge) can result in respondent confusion and should be avoided.
Similarly, it is important to consider whether certain words may be viewed as biased or potentially offensive to some respondents, as well as the emotional reaction that some words may provoke. For example, in a 2005 Pew Research survey, 51% of respondents said they favored “making it legal for doctors to give terminally ill patients the means to end their lives,” but only 44% said they favored “making it legal for doctors to assist terminally ill patients in committing suicide.” Although both versions of the question are asking about the same thing, the reaction of respondents was different. In another example, respondents have reacted differently to questions using the word “welfare” as opposed to the more generic “assistance to the poor.” Several experiments have shown that there is much greater public support for expanding “assistance to the poor” than for expanding “welfare.”
3. Reporting. As survey responses come in or after a survey is complete, you'll want to see how people responded. All products have the ability to see how individual respondents answered all questions. They can also generate at least basic bar and pie charts to provide simple visualization along with some way to export both the data (often in a spreadsheet-ready form) and the charts (often in a format such as PDF or Microsoft PowerPoint). More advanced products can augment these charts with various measures such as averages and response count, and then filter the results based on the responses to different questions. Or they can produce crosstabs, share customized reports with colleagues, and even dip into more analyses that require a bit of statistics expertise.
If you're wanting to survey your customers, you'll need to do more than just share a link to your survey on social networks. You might want to find out what each of your new customers think about your app, site, or store. For that, connect your e-commerce platform or payments app to your survey builder, and have it send a survey invite to each of your new customers.
At work, you had to keep your desk neat so that you looked organized—and sure, it’s always helpful to see the top of your desk. But at home, who cares if clutter collects around you? Well, don’t fall into that trap (especially video conference calls are part of your routine). While you might miss the building services team, who used to wipe down your crusty keyboard and empty your waste paper baskets every night, it’s ultimately up to you to keep your space spic and span so you can do your best work.
Kwik Surveys lets you fully export your results in multiple file types, meaning you can analyze your results in Excel or statistics software of choice. Why does this matter? Instead of just seeing your overall results, you can manipulate the data and get useful insights by testing for significance or putting related questions together in crosstabs. Kwik Surveys will clear your data after six months, so exporting is key if you want to keep a record of the surveys you’ve already run.
It requires patience, as it can take some time, but can often be a quick way of making some easy dollars whilst watching television or listening to music. Surveys are not a get rich scheme – hourly rates are never going to reach anything like a regular wage – but many people manage to turn idly filling in online forms into tidy sums to put towards holidays, home improvements or their new wardrobe!
Some of the “gotcha” job offers from the past include check-cashing schemes, mystery shopping, medical billing “jobs” that require you to purchase expensive computer software, and craft-making jobs that ask you to pony up the cash for materials before you get started. And let’s not forget about the famous envelope-stuffing scam that was nothing more than a pyramid scheme designed to siphon money from as many people as possible.
Want a simple way to keep track of the best survey apps? We've put together a PDF download with the most important info from this roundup, so you can easily compare the best survey apps, share them with your team, and decide on the perfect tool for your work. You'll find each of the apps listed, along with their best features and pricing—just as in the table above.
Want an easy way to keep track of who's taken your survey? If you're sending your survey to your existing contacts, or the leads you've been working with in your CRM, then you'll want to note their survey responses right along with their other contact info. Just connect your survey builder to your CRM app—and make sure your survey asks for an email address—and each person's survey answers can show up on their profile in your CRM automatically.
Rewards are paid out in cash and PayPal, but the catch of having short surveys is reflected in the pay, which can be miniscule per survey. As you need to earn $50 before you can withdraw anything, that’s a lot of low-paying surveys before you’ve made your money! Some people have complained online that once you get close to the withdrawal amount, the surveys dry up. One way around this is to refer a friend as you’ll receive a bonus when they sign up and you’ll hit your target to withdraw your funds. It’s a bit of a downside, but there are hundreds of very happy consumers who love the site, so it’s worth a shot, especially if you get fed up with the boring or repetitive nature of some of the quizzes elsewhere.
Each of their surveys you complete will be worth between 100-5,000 points depending on the length and subject. There are a variety of different topics to cover like consumer goods, healthcare and travel, just to name a few. Once you reach 3,000 points you can start redeeming rewards. You have to call and redeem points over the phone, and it typically takes a month for the rewards to reach you.
Design and pre-test questionnaires: Designing the questionnaire carefully and then pre-testing it before fielding it to your entire sample is crucial to getting data that are valid and reliable. For example, careful questionnaire design and pre-testing can help reduce the chance that respondents may interpret the meaning of questions differently. Future posts in this series will tackle these important steps in much greater detail.