Being an at-home call-center rep requires a computer and may require specific software or equipment. A great phone voice helps as well, as does any experience in customer service, data entry, retail sales, or management. Dozens of sites list job openings for call-center representatives, including Upwork.com, Freelancer.com, and SimplyHired.com. However, you may also find listings offered by local businesses in your local newspaper.
Something else I recommend is taking the free 7-lesson mini-course on general transcription offered by Janet Shaughnessy of Transcribe Anywhere. This will help you to understand if you're a good fit for a transcription career, what you can potentially earn, and also where to get started. Janet also has free legal transcription mini-course if you're more interested in going that route.
An example of a wording difference that had a significant impact on responses comes from a January 2003 Pew Research Center survey. When people were asked whether they would “favor or oppose taking military action in Iraq to end Saddam Hussein’s rule,” 68% said they favored military action while 25% said they opposed military action. However, when asked whether they would “favor or oppose taking military action in Iraq to end Saddam Hussein’s rule even if it meant that U.S. forces might suffer thousands of casualties,” responses were dramatically different; only 43% said they favored military action, while 48% said they opposed it. The introduction of U.S. casualties altered the context of the question and influenced whether people favored or opposed military action in Iraq.
Joining isn’t as straightforward as merely signing up, because you need an invite. However it’s not as tough as it sounds, as there are plenty of links doing the rounds online if you look hard enough, and Pinecone also advertises on websites, so you might get lucky by keeping an eye on banner adverts. Once you’ve signed up, you’ll be vetted to see if you qualify – based on whatever demographics their clients want at that point – and if so, the fun begins!
Other tools that provide for more flexibility include piping, which is the ability to insert information from previous questions. For example, if a respondent had a Samsung phone in one question, then a follow-up question could be personalized by using that information. It could be phrased as, "You said you had a Samsung phone. What influenced that purchase?" as opposed to simply, "What influenced the purchase of your phone brand?"
Surveys can be a great research tool – but your data is only as good as the science of the survey. It’s a causal relationship. SurveyMonkey offers an extensive collection of templates and survey types you can use as the basis of your research surveys. And all of our survey template questions, including each certified question in our Question Bank, are written by professional survey methodologists. Check out these and other survey templates for your research projects. (Please note that some of these surveys are only available in English at this time.)
For employees who can’t afford to be distracted a number of times a day, having a controlled environment can be key to their productivity. Working from home can allow workers to minimize distractions and increase the time they spend focused on a project. It stands to reason that, in the end, companies benefit from these remote employees by getting projects completed faster with fewer mistakes.
You are free to choose anybody to take your survey, from customers, employees, friends or website visitors, to anybody else you think matches your target audience. Share your survey link via your website, email, Facebook, Twitter etc. Your participants can answer the questionnaire on any device: Desktop computers, notebooks, tablets or smartphones.
Maybe you have a commute that makes you frustrated before you even hit your desk, and all you can do while you drink your morning coffee is fantasize about what you could buy with all that gas money. For employees who work far from the office, cutting out the commute can make a world of difference for their stress and overall health. For Charlie Harary, CEO of H3 & Company and professor at the Syms School of Business at Yeshiva University, cutting down on how many days a week one of his employees needed to commute allowed one employee to get more done in her working hours. “I have an employee that has a two-hour commute to the office each way. Once day, she mentioned to me that she had to leave early to get home in time to make a family obligation. I asked her why and she detailed out her daily commute. I was shocked by the sheer difficulty it was for her to get to the office each day.”
Perhaps the most important part of the survey process is the creation of questions that accurately measure the opinions, experiences and behaviors of the public. Accurate random sampling and high response rates will be wasted if the information gathered is built on a shaky foundation of ambiguous or biased questions. Creating good measures involves both writing good questions and organizing them to form the questionnaire.