No matter which apps your team uses to store your data and collaborate, you'll be able to work together on survey data far easily if it's in your favorite tools instead of hidden inside your survey builder. You can list entries in a spreadsheet, save them to your notebook, or even generate unique documents automatically based on each survey response.
Analyze on-demand. If you’re a marketer or entrepreneur, use our Google Sheets integration to manage your results or share them with someone who doesn’t have a Typeform account. If you’re sending out customer satisfaction survey questions, you’ll want to know where the most pain points are. If you’re a teacher, you may want to track student results or feedback for you.
Other tools that provide for more flexibility include piping, which is the ability to insert information from previous questions. For example, if a respondent had a Samsung phone in one question, then a follow-up question could be personalized by using that information. It could be phrased as, "You said you had a Samsung phone. What influenced that purchase?" as opposed to simply, "What influenced the purchase of your phone brand?"
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Want an easy way to keep track of who's taken your survey? If you're sending your survey to your existing contacts, or the leads you've been working with in your CRM, then you'll want to note their survey responses right along with their other contact info. Just connect your survey builder to your CRM app—and make sure your survey asks for an email address—and each person's survey answers can show up on their profile in your CRM automatically.
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Design and pre-test questionnaires: Designing the questionnaire carefully and then pre-testing it before fielding it to your entire sample is crucial to getting data that are valid and reliable. For example, careful questionnaire design and pre-testing can help reduce the chance that respondents may interpret the meaning of questions differently. Future posts in this series will tackle these important steps in much greater detail.
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