First, it is important to ask questions that are clear and specific and that each respondent will be able to answer. If a question is open-ended, it should be evident to respondents that they can answer in their own words and what type of response they should provide (an issue or problem, a month, number of days, etc.). Closed-ended questions should include all reasonable responses (i.e., the list of options is exhaustive) and the response categories should not overlap (i.e., response options should be mutually exclusive).

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But what makes me smile is SurveyGizmo's Survey Diagnostics tools, which uses data from other surveys in SurveyGizmo to estimate the accessibility of your survey, and how long it'll take people to complete. You can even get SurveyGizmo's team to test your survey for you, or invite others' feedback on your survey. That way, you'll get a polished survey others are sure to fill out. A survey that, perhaps, will even make them smile.
With so many businesses operating mostly, or even completely, online, it’s no wonder that many hire virtual assistants to help keep them organized and complete administrative tasks. According to the International Virtual Assistants Association, these workers are “independent contractors who (from a remote location, usually their home or office) support multiple clients in a variety of industries by providing administrative, creative, and technical services.”
“I love working for TTEC@home, I’m a single parent who moved to a new state where I had no family or friends. I started a job where I felt like I was working just to pay daycare for my four-year-old son. My son hated the daycare and I never had time to spend with him. I was referred to TTEC and I'm in love with it. Now, I put my son on the bus and log in for work. By the time I get off work, my son is almost home. It’s wonderful!”
An example of a contrast effect can be seen in a Pew Research Center poll conducted in October 2003 that found that people were more likely to favor allowing gays and lesbians to enter into legal agreements that give them the same rights as married couples when this question was asked after one about whether they favored or opposed allowing gays and lesbians to marry (45% favored legal agreements when asked after the marriage question, but 37% favored legal agreements without the immediate preceding context of a question about gay marriage). Responses to the question about gay marriage, meanwhile, were not significantly affected by its placement before or after the legal agreements question.
As one of the biggest names in survey apps, SurveyMonkey offers more than just a tool to arrange your questions and gather answers. It also includes templates and pre-written questions that are designed to help its users get accurate answers and unbiased results by avoiding conflict of interest and questions that insinuate the "correct" answer (check out SurveyMonkey's post about Survey Bank for more info—and tips on how to make your own questions unbiased). Then, you can check your survey against other survey stats from the same industries in SurveyMonkey's database, giving you a way to benchmark your answers and know what they really mean.
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